I just wanted you to know what has happened. I think it is only fair for me to let you know how I felt by being ignored.
The only reason I am writing is to let you know that this is not good customer service. If you have a machine and there is a message on it you should answer the message.
They booked us for the following day which was Wednesday.
I ran a business for 18 years and answering messages was a big part of getting and keeping
Customers like to be treated as valued customers. We were not, I know everyone is busy but what a lot of businesses don't think about is that their customers are busy as well and don't want to wait 5 days to get an answer to a left message.
business. As you know, word of mouth is your best advertisement. I live in Oakview Lakes, just around the corner from you and all my friends now know not who to call.
Quick response. Reasonable prices. Dependable. Highly recommend.
a month ago-Edit
a week ago Monday, I called and left a message to have someone call me to make an appointment to put in a garbage disposal. Later in the day my husband called and I called again on Tuesday. There were three calls and no response. So I then called someone else and had an answer right away.
On Friday we got a call from your company telling us they were coming to put in the disposal. Surprise!!!!!!! They were told not to come as it was already done.
Graves Plumbing Inc is a US Plumber based in Fort Meade, Florida. Graves Plumbing Inc is located at 15 S Seminole Ave, Fort Meade, FL 33841, USA.
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